Pricing — ErrandHer — ErrandHer

Simple, Transparent Pricing

No subscriptions. No hidden fees. Pay only for what you send.

How Delivery Fees Work

Fees are calculated based on distance and order type. You see the full price before confirming.

Quick Errand

Small pickups, document drops, short local runs within the same area

Fee before confirmation

Calculated at checkout

Standard Delivery

Cross-town delivery, market runs, pharmacy pickups, multi-stop errands

Fee before confirmation

Calculated at checkout

Large / Bulky Items

Big market hauls, furniture pickup, van deliveries across state

Fee before confirmation

Calculated at checkout

What's Always Included

Real-time order tracking from pickup to delivery
Rated & verified runner — no anonymous strangers
Proof of delivery (photo confirmation)
Escrow-based payment — funds only released on delivery
In-app chat between customer and runner
24/7 support for any delivery issues
Instant refund to wallet if order is cancelled
Order history and receipts always accessible
For Runners

You Keep 70%

The current platform share is 30% of the configured commission split. Runner earnings vary by completed errands, service area, and availability.

Example: ₦1,000 delivery fee

₦700 to runner ₦300 platform fee

Example: ₦2,500 delivery fee

₦1,750 to runner ₦750 platform fee

Example: ₦5,000 delivery fee

₦3,500 to runner ₦1,500 platform fee

Wallet & Funding

  • ✓ Fund wallet via Paystack (card or bank transfer)
  • ✓ Minimum top-up: ₦100
  • ✓ Instant wallet credit
  • ✓ Wallet balance never expires
  • ✓ Refunds returned to wallet within minutes

Cancellations & Refunds

  • ✓ Cancel before a runner is assigned: ₦500 fee
  • ! Cancel after a runner is assigned: ₦1,000 fee
  • • The rest of your payment is refunded to your wallet. Once the runner has picked up your items, raise a dispute instead.
  • ✓ Failed delivery: Full refund to wallet
  • ✓ Disputed orders reviewed within 24hrs

Ready to Get Started?

Create your account — it's free. Pay only when you place an order.

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